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Simple Sacks NH Return Policy
At Simple Sacks NH, we take pride in crafting unique, handmade handbags and totes from high-quality upholstery samples. If you are not completely satisfied with your purchase, we are here to help.
Return Window
  • Items must be returned within 60 days of the original purchase date.
Item Condition
  • Items must be in their original, unused condition.
  • Products showing signs of wear, use, or damage cannot be accepted for a return.
Return Shipping Costs
  • The buyer is responsible for all shipping costs associated with returning the item.
  • Original shipping fees are non-refundable.
  • We highly recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Refund Process
  • All approved refunds will be dispersed via paper check mailed to your address.
  • Please allow up to 10 business days from the time we receive your item to process the return and mail your check.
How to Initiate a Return
  • By Mail: Please ship your securely packaged item back to our mailing address:
    Simple Sacks NH
    PO Box 805
    North Conway, NH 03860
  • In Person: If you are local to the Mount Washington Valley, you can also arrange a drop-off at our workshop located at 198 Kearsarge Street, North Conway, NH. Please contact us ahead of time to coordinate.
Questions?
If you have any questions about your order or need assistance with a return, please contact us: